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Skillfully Mediate Workplace ConflictWorkplace Mediation Training Program

Mediation is a tool that helps people to resolve workplace interpersonal and professional issues in such a way that the relationship at stake remains intact.

In workplaces issues may arise as a result of any of the following subjects – the inter-generational workforce, cross-cultural diversity, gender, race/nationality/ethnicity, language, organizational change, new management, existing management, interpersonal style, professional approach, technology, and many others.

Designed specifically for HR Professionals, this program is based on a blend of the Facilitative and Transformative models of Mediation which teach participants how to guide parties in the workplace to negotiate based on their individual needs and shared interests with the goal of repairing underlying relationships enroute to settlement. This program is unique in that it is entirely focused on workplace mediation specifically through the lens of the HR function. You will not spend time covering broad techniques that are not relevant from an HR perspective.

Completion of this program and our Workplace Coaching for HR Professionals Program gets you the Executive Workplace Mediation Master’s Diploma.

This 1½ Day program is rich, highly experiential, and practical.  In the first segment we cover the contextual grounding of general Mediation principles.  In the second and third segments we provide participants with hands-on Mediation practice on, real-life, workplace issues using role plays. A Mediation Trainer then provides step-by-step coaching with frequent individual feedback as well as group-wide debriefs.

HRPA Pre-Approved

Topics Covered:

  • General Mediation Principles
  • Conflict Identification and Analysis
  • Evaluation of Individual Positions
  • In-Class Mediation Role-Play Practice Exercises
  • Mediation Skills Development – Part I
    • Includes Dealing with an Impasse
  • Mediation Skills Development – Part II
    • Includes Achieving Settlement and Resolution

Who Should Take this Program?

  • Human Resources Professionals
  • Talent Management Professionals
  • Training and Development Professionals
  • Organizational Development Professionals

This program is the path to our Executive Workplace Mediation Master’s Diploma. Complete this program and our Workplace Coaching Program for HR Professionals to earn your Master’s Diploma!

Workplace Mediation Training Program

Workplace Mediation Training Program

Workplace Mediation Training for HR


April 17-18, 2024
October 16-17 – 2024


Day 1: 9am to 6 pm CT
Day 2: 9am to 12 pm CT


Day 1: Two breaks and lunch
Day 2: One break only




$1,695 + tax

5% DISCOUNT off one with registration for the Workplace Coaching Program for HR


  • Workplace Mediation Toolkit
  • Mediation Process Steps
  • Mediator Skills
  • Mediator Tools
  • Interests Compendium
  • Interests v.s. Positions
  • Mediators’ Monologue

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