It Really Is All About Relationships

Getting anything done in the business world requires the ability to influence others.  Learn about key sources of influence and how to collaborate effectively with others to get things done. Collaboration skills and influence skills are foundational skills that you need to succeed.

In this course you will learn how to persuade others at work.  Pick up concrete tactics and proven techniques that improve your business relationships and help you in every area of your career.  Suitable for employees as well as consultants, this certificate covers the indicated topics at the strategic level and that can give you the edge needed to distinguish yourself with your employer or your clients.  

Become expert at working through conflict in workplace settings.  Master your listening skills.  When you speak select the words that shift how you come across. Go from being perceived as attacking or blaming others to supporting them. Use this certificate to help you get there.  You deserve to have the Influence and Collaboration Leadership Certificate.  Earn this professional credential by completing the Collaboration and Client Service Course and the Influencing Others at Work Course.

Foundational Skills for Success

Topics Covered:

  • Understanding the Triggers of Discord at Work
  • Hot Buttons
  • Building Bridges in the Workplace
  • The 4 Human Psychological Drives and How to Leverage Them
  • Constructive Conflict
  • Destructive Conflict
  • Techniques to Diffuse Conflict
  • Effective Communication
  • Fundamentals of Trust
  • Strategies for Building Trust
  • Listen to Win
  • Fundamentals of Influence
  • 3 Key Sources of Influence in the Workplace
  • Seek Out and Find Opportunities to Influence Others
  • The Warmth/Competence Dynamic
  • Building Connection with Colleagues
  • Building Trust at the Workplace
  • Building Credibility
  • Influencing for Success

Who Should Take This Program?

  • Human Resources Professionals
  • Talent Management Professionals
  • Training and Development Professionals
  • Organizational Development Professionals

Go Far With A Solid Foundation

Collaboration and Client Service

DATES

February 9 – 2024
July 5 – 2024
November 29 – 2024

DURATION

9-11am CT

PRICE

$595 + tax
5% DISCOUNT off one with registration for Influencing Others at Work Course

Influencing Others at Work

DATES

February 9 – 2024
July 5 – 2024
November 29 – 2024

DURATION

1-3pm CT

PRICE

$595 + tax
5% DISCOUNT off one with registration for Collaboration and Client Service Course